Privacy Policy

Introduction

MEL ProtoType ("we," "us," "our," or the "Company") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, share, and protect your information when you use our application, website, and services.

Information We Collect

Account Information

When you create an account, we collect your name, email address, organization, role, and other profile information you provide.

Project & Evaluation Data

We collect information about your projects, schools, interventions, form responses, and evaluation metrics that you input into the platform.

Device & Usage Information

We automatically collect device type, operating system, IP address, browser type, and usage patterns to improve our service.

Communication Data

If you contact us for support, we collect the content of your messages and any attachments you provide.

How We Use Your Information

• Provide and maintain our platform services
• Improve and optimize platform functionality
• Provide customer support and respond to inquiries
• Send service announcements and updates
• Analyze usage patterns and generate anonymized reports
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

Data Sharing & Disclosure

Team Collaboration

Your data may be shared with other members of your organization or project team as defined by your account settings and permissions.

Service Providers

We share data with trusted service providers who assist in platform operations (hosting, analytics, email services) under confidentiality agreements.

Legal Disclosure

We may disclose information when required by law or to protect our rights and the safety of our users.

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data transmission
• Secure authentication and access controls
• Protected servers in secure data centers
• Regular security audits and monitoring

Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

Your Rights

Right to Access

You have the right to access your personal data stored in our platform.

Right to Correction

You can update or correct your account information at any time.

Right to Deletion

You can request complete deletion of your account and data. Please visit our data deletion page.

Right to Data Export

You can request an export of your data in a portable format.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your language preferences, and analyze usage patterns. You can control cookie settings in your browser.

Legal Compliance

We comply with relevant data protection regulations including GDPR, CCPA, and other applicable privacy laws. Our data processing agreements are available upon request.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through the platform.